Last Updated: January 2025
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and mailing address when you submit a quote request or contact form
- Order details, product specifications, and artwork files you upload
- Payment information processed securely through our payment partners (we do not store full card numbers)
- Communications you send us via email, phone, or contact forms
We also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, and referring URLs through standard web analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your custom sticker orders
- Respond to your quote requests and customer service inquiries
- Send order confirmations, shipping notifications, and updates
- Improve our website and services based on usage patterns
- Send promotional communications if you have opted in (you may unsubscribe at any time)
- Comply with legal obligations
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers: Shipping carriers, payment processors, and email service providers who assist in operating our business
- Legal requirements: When required by law or to protect our rights
4. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmissions. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience, analyze traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
7. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- 📞 Phone: (503) 358-0443
- ✉️ Email: info@thecustomstickers.co
- 📍 Address: 2975 Coburn Hollow Road, Bloomington, IL 61701, United States