Accepted File Formats
We accept a variety of file formats. Vector files are strongly preferred for the sharpest results:
| Format | Type | Recommended | Notes |
|---|---|---|---|
| AI (Adobe Illustrator) | Vector | โ Best | Preferred for all die cut work |
| EPS | Vector | โ Best | Universal vector format |
| Vector/Raster | โ Best | Save with bleeds included | |
| SVG | Vector | โ Good | Web-standard vector format |
| PNG | Raster | โ ๏ธ Acceptable | Must be 300 DPI minimum at print size |
| JPG/JPEG | Raster | โ ๏ธ Acceptable | 300 DPI, no compression artifacts |
Resolution Requirements
- Minimum resolution: 300 DPI (dots per inch) at final print size
- Recommended resolution: 300โ600 DPI for photos and gradients
- Vector files: Resolution-independent โ always print at maximum quality
- Screen resolution (72โ96 DPI) is NOT acceptable โ do not use screenshots or web images
Color Mode
- Use CMYK color mode for all print files (not RGB)
- RGB colors will be converted to CMYK during production, which may cause color shifts
- For precise Pantone color matching, specify the Pantone (PMS) color codes in your file notes
- Black text should be set to 100% K only (not rich black) for crisp results
- For large solid black areas, use rich black: C:60 M:40 Y:40 K:100
Bleed & Safe Zone
All artwork must include a bleed area to prevent white edges after cutting:
| Setting | Requirement | Why |
|---|---|---|
| Bleed | 0.125" (3mm) on all sides | Prevents white borders after cutting |
| Safe Zone | 0.125" inside the final edge | Keeps text/logos from being cut off |
| Cut Line | Provide as a separate path or layer | Used for die cutting your shape |
Die Cut Shape Requirements
- Provide your cut line as a separate spot color layer named "CutContour" or "Die Line"
- The cut line should be set to overprint and use a spot color (e.g., Pantone 032 C in Magenta)
- Add 0.125" offset from your design edge to ensure all artwork is visible after cutting
- Avoid extremely thin cuts (under 1/8") that may not cut cleanly
- For intricate shapes, keep all detail paths at minimum 2pt stroke width
Font Guidelines
- Outline all fonts before sending โ this prevents font substitution issues
- In Illustrator: Select all text โ Type โ Create Outlines
- Minimum readable text size: 6pt (8pt+ recommended)
- Avoid very thin or hairline font weights for small sizes
Common Mistakes to Avoid
- โ Low-resolution images (under 300 DPI)
- โ RGB color mode instead of CMYK
- โ Missing bleeds and safe zones
- โ Fonts not outlined (converted to paths)
- โ Transparency effects not flattened in raster files
- โ Die cut line not provided as a separate layer
- โ Gradient mesh objects (convert to raster before submitting)
File Upload & Submission
You can submit your artwork in several ways:
- Upload directly via the quote form on any product page
- Email files to info@thecustomstickers.co
- Share via a Dropbox, Google Drive, or WeTransfer link in your message
Our design team will review your artwork for free and contact you with any issues before printing begins.
Need Help with Your Artwork?
Our team can help with basic file preparation, color conversions, and file checks at no charge. For more complex design work, contact us to discuss options.
Submit Your Artwork โ Ask a Question